Frequently Asked Questions

You can book a taxi by:

• Calling us: +91-9977060084 (available 24/7)
• WhatsApp: Send a message to the same number with your pickup location, destination, date, and time
• Online booking form: Visit our Booking page and fill in your details

We recommend booking at least 2-3 hours in advance for local trips and 24 hours for outstation journeys.

Yes, we operate 24 hours a day, 7 days a week. Whether you need an early morning Mahakal darshan (starting 4 AM) or a late night Indore airport pickup (even at 2 AM), our cabs are available anytime. Our customer support is also available round the clock on +91-9977060084.

Absolutely. All our drivers are local to Ujjain with 5+ years of experience. They know the fastest routes, temple timings, parking spots, and alternative roads during festivals. This is especially valuable during peak seasons like Shravan month and Mahashivratri when Ujjain sees heavy crowds.

We accept multiple payment methods for your convenience:

• Cash (preferred for local trips)
• UPI – Google Pay, PhonePe, Paytm, Amazon Pay
• Bank transfer (NEFT/IMPS)
• Credit/Debit cards (via our online payment link)

For outstation trips, we recommend an advance payment of ₹500-1000 for booking confirmation.

Local trips: Cancellations made 4 hours before pickup are free. For cancellations within 4 hours, a ₹300 cancellation fee applies. No refund for no-shows.

Outstation trips: Cancellation charges depend on how close the booking date is. Please call us to discuss your specific situation – we try to be reasonable wherever possible.

Yes, we provide child seats on request free of charge. Please mention your requirement at the time of booking so we can ensure availability. Safety of our young passengers is a priority for us.

One-way fare:

• Sedan (Dzire, Etios, Amaze): ₹2,500 – ₹2,800
• SUV (Ertiga, Innova): ₹3,200 – ₹3,500
• Tempo Traveller (9/12 seater): ₹4,500 – ₹5,000

Round trip with 8 hours waiting:

• Sedan: ₹3,800 – ₹4,200
• SUV: ₹4,800 – ₹5,200

Distance: Approximately 145 km one way. Journey time: 3 to 3.5 hours.

Local Ujjain darshan covering Mahakaleshwar Temple, Mahakal Lok, Harsiddhi Mata, Kaal Bhairav, Chintaman Ganesh, Gadkalika Mandir, Ram Ghat, and Siddhavat Ghat costs:

• Hatchback (Swift/WagonR): ₹1,000 – ₹1,300 for 8 hours / 80 km
• Sedan (Dzire/Etios): ₹1,200 – ₹1,600 for 8 hours / 80 km
• SUV (Ertiga/Innova): ₹1,800 – ₹2,500 for 8 hours / 80 km
• Tempo Traveller: ₹2,500 – ₹3,500 for 8 hours / 80 km

Extra km charges apply beyond 80 km (₹10-15 per km depending on car type).

Yes, we specialize in outstation trips. Here are our most popular routes with approximate one-way fares:

• Ujjain to Indore: ₹1,200 – ₹1,500 (sedan) | Distance: 55 km, 1.5 hours
• Ujjain to Indore Airport: ₹1,300 – ₹1,600 (sedan)
• Ujjain to Bhopal: ₹3,000 – ₹3,500 (sedan) | Distance: 190 km, 4 hours
• Ujjain to Maheshwar: ₹2,200 – ₹2,800 (sedan) | Distance: 95 km, 2.5 hours
• Ujjain to Mandu: ₹4,500 – ₹5,500 (sedan) | Distance: 220 km, 5 hours
• Ujjain to Dewas: ₹800 – ₹1,000 (sedan) | Distance: 35 km, 45 mins
• Ujjain to Ratlam: ₹1,800 – ₹2,200 (sedan) | Distance: 100 km, 2 hours

We also offer multi-day packages. Call us for customized quotes.

No hidden charges! Our quoted price is all-inclusive (driver fee, fuel, parking, tolls). There is no extra charge for:

• Night travel (10 PM to 6 AM) – we don't charge extra night fees
• Luggage – standard luggage is always included
• Parking and tolls – included in your quote

The only exception is if you make unscheduled stops or exceed the distance/time limit mentioned at booking.

We maintain a fleet of well-maintained, clean, and insured vehicles:

• Hatchbacks (4 seater + luggage): Maruti Swift, WagonR, Hyundai i10 – best for budget travel
• Sedans (4 seater + large boot): Maruti Dzire, Honda Amaze, Hyundai Xcent – ideal for airport trips and small families
• SUVs (6-7 seater): Maruti Ertiga, Toyota Innova, Innova Crysta – perfect for families
• Tempo Travellers (9, 12, 16 seater): Force Traveller, Mahindra – for group tours and wedding guest travel

All cars are equipped with AC, seat belts, and first-aid kits.

Yes, absolutely! Many pilgrims only need a cab for Mahakaleshwar Temple darshan. We offer special "Darshan only" trips:

• Pickup from your hotel or railway station
• Drop at Mahakal temple VIP gate
• Wait for you (1-2 hours)
• Return drop

This costs ₹400-600 depending on your pickup location. Call us for exact pricing.

Yes, we offer one-way taxi service for outstation trips. One-way fares are approximately 60-70% of the round trip fare. For example:

• Ujjain to Indore one-way: ₹1,200 vs round trip: ₹2,000
• Ujjain to Omkareshwar one-way: ₹2,500 vs round trip: ₹3,800

One-way trips are great for airport drops or when you plan to return by train/bus.